Customer Service Manager/Rep

Salary Range: $35,755 – $74,154

Job Description

These even-keeled professionals work the front lines – fielding customer complaints, answering questions and processing orders. Managers oversee the customer service department – training, coaching and mentoring employees.

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Why It’s Hot

The Bureau of Labor Statistics projected this field would grow 13 percent between 2012 and 2022.

What You’ll Need

High school diploma, good communications skills and basic computer skills.

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